12 Areas of The Business Owner

12 Areas of The Business Owner

12 Areas of The Business Owner

 “Psychology for both the Internal and External Customer”

1. Communication/Training –              Make sure that as owner/director you have created the right communication paths for your internal and external customers.  Clear and concise communication at all levels is paramount, as this prevent ‘Chinese whispers’, misunderstandings etc…keep your staff trained and up to speed with all the issues that will affect their role…are you able to invest in that and see that as a benefit to your business?